Cruz M Tire Shop - Cypress, Texas

Misael Perez

11/2024 Mi camioneta F150 necesitaba dos llantas delanteras pero nuevas me salía alrededor de los 400 dólares cada una.
Visite alrededor de 5 llanteras o más buscando mis llantas y no tenían de esas. De camino a casa vi el letrero Cruz M tire shop, pues allí tampoco tenían, y no era de sorprenderme porq también visité a Goodyear y me dijeron que ya esas llantas estaban discontinuadas como q ya no se estaban fabricando mas, pues
El propietario Cruz M me explico q poner esas llantas nuevas me salía bien caras y yo le dije q yo las pagabas así q no importaba y el me dijo mira te voy a conseguir unas buenas déjeme hacer algunas llamadas y te llamo dame tu número. Dos días después el día de thanksgiving me llamo Q fuera a recoger las llantas.
El señor Cruz M, muy carismático crea buen ambiente tiene experiencia en su trabajo trata siempre de ayudarte y darte la mejor opción y lo más importante cumple con su palabra. Altamente recomendado.

Nohemi Villarreal

Recomendado al cien un buen trabajo y un buen precio y servicio. good customer service really recommend.

armando alvarez

Buen trato y buena calidad se los recomiendo

Enoch Umanzor

Buen Servicio y excelente atención al Cliente. 100% Recomendado.

Great Service and excellent service toward client, 100% recommend.

Alejandro Lozada Mujica

Buena atención, calidad y hacen rápido el trabajo

Marie Gomez

On 10/25/2024 I went to get some tires for my car I usually buy them new but this time it wasn’t in my budget , So I trusted The owner Cruz after he , put on the tires I paid 250 then he told me to go to get them balanced and so I went to where he recommend me upon getting there, I let the young gentleman know that the tire guy Mr. Cruz told me to come here to get an alignment for my car for my tires once he put the car up he called me into the back and he says look he goes. I don’t mean to be ugly. He goes, but they show you a piece of crap of tires look they have balls on it. I would return them if I were you because I’m just don’t want you to get on the freeway so the next day, I call Mr. Cruz and let him know and his answer solution to this was to say that they wanted to sell me new tires no sir they did not want to summon new tires. Can you I was there for an alignment if I could leave a zero star review I would do not trust this man do not go to his shop or you will be stranded so basically he didn’t do anything for me. I still have the tires and now he keeps on saying that he’s he’s cool with the manager at that place where I went to get the Alignment. when I spoke to him over the phone, he assured me that we were fine a solution. All he did was get the vehicle test drive and say no nothing wrong with the tires. I seen the tires when the guy lifted the car up at The when I was getting the alignment, I seen the tires that had to fall on the tires. You cannot trust this guy and for your safety and everyone else please do not go to the shop it is called cruise and tire shop out for Cypress Thank you

Ricardo Llamas

Best tire shop by far, Moises made sure I was happy with my purchase and even gave me suggestions, they were much much better than the ones I originally wanted. Really recommend this places. Oh and even open on Sundays! Most tire shops around cypress are closed

Yvette Delgadillo

The worst experience I’ve ever had at a car place. When I called to check if they had my tire sizes, for my two front tires, they said they them had them for $60 each. I thought that was a great price, so I went to get them changed. When I got ready to pay they upped the price to $80 each, but didn’t take any form of card payment, so I had to drive to get cash. By the next day one of the 2 tires I bought was flat. When i was getting the tire changed elsewhere, they informed me that the lug nuts were cross threaded and as a result two of my wheel studs broke off, and in addition the flat was non repairable. Not only did I have to buy a new tire, but I also had to pay to repair the broken wheel studs. I will not be going back here again, nor recommending to anyone. The customer service was horrendous, and the service was even worse. They ended up costing me much more money over a tire they didn’t install correctly. Worst experience ever!